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Category Archives: effective communication in healthcare
Beware the pedestal! Physician coaching may save you a painful fall
As healthcare providers, we see many types of people. With each encounter, we want to establish rapport and build a relationship that will allow intimate and sometimes difficult conversations and will help our patient trust us enough to share their concerns … Continue reading
Speaking up – an important service to society in the eyes of a physician coach
On a recent trip, I volunteered to help with physicals for some aspiring baseball players. Part of the evaluation was asking each person if he used smokeless tobacco, an unfortunately common habit among baseball players. Surprisingly, a good number acknowledged they did. … Continue reading
Open Book Medicine – a physician coach recommends curiosity
Today was one of those days when I knew why I went into medicine. Among my new patients were two with complicated medical histories. One was treated by a physician and improved. But a second physician emphatically told her she should never have had the … Continue reading
Posted in building relationship with patients, effective communication in healthcare, honesty in medical care, physician coach, physician coaching, physician communication, physician fulfillment
Tagged Building relationship with patients, communication in healthcare, Danielle Ofri, patient satisfaction, physician, physician coach, Physician coaching, Physician fulfillment
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Our perfect patients: how physicians can mold our practice to optimize everyone’s satisfaction
An internist recently shared a story about an elderly couple – both were her patients. One day, the woman remarked, “I love you, because you tell me what you think.” The doctor was flattered that her style was appreciated. She felt … Continue reading
Posted in building relationship with patients, effective communication in healthcare, first impressions, honesty in medical care, physician coach, physician coaching, physician communication, physician fulfillment, physician work life balance, work life balance
Tagged Building relationship with patients, communication in healthcare, internal medicine, leadership, physician coach, Physician coaching
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The Magic of an Apology – a physician coach’s perspective
Yesterday, I cleared my calendar for the long-awaited delivery of a new dishwasher. Arriving early so I wouldn’t miss the delivery hours, I imagined having a dishwasher that would work well, with a black face to match all the other … Continue reading
Posted in building relationship with patients, effective communication in healthcare, first impressions, honesty in medical care, physician coach, physician coaching, physician communication
Tagged Building relationship with patients, communication in healthcare, leadership, medical career, patient satisfaction scores, physician coach, Physician coaching, relationships, success
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Communicating care and concern – in the blink of a patient visit: how physicians can make the most of their time
Recently, I visited a friend in the hospital. As her condition improved, the nursing staff suggested it was time to discuss discharge planning and called the social worker to make the necessary arrangements . The social worker entered the room, remaining close to … Continue reading
Compassion: a simple way to a more peaceful life – a physician coach’s choice
As I walked through a parking garage the other day, a very surprising thing happened. This garage isn’t well designed – there is barely enough space for cars to drive in and out and some of the parking spots are pretty tight. The driver … Continue reading
Posted in building relationship with patients, effective communication in healthcare, mindfulness, physician coach, physician coaching, physician communication, physician fulfillment, work life balance
Tagged Building relationship with patients, communication in healthcare, Physician coaching, Physician fulfillment, relationships
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Medicine by Committee – physicians and patients creating solutions together
I recently filled in for a friend who teaches at a medical school. The curriculum that day focused on professional ethics and the power differential that usually exists between us and our patients. One student asked if physicians needed to … Continue reading
The examined life – happier and less stressful! A physician coach takes the seat of observer
Mounds of dirt. Beeping trucks. Parking blocks away from our house. No water. This was our reality for months as our street was torn up, day after day, in order to replace the sewer line. When I turned on the water … Continue reading
Posted in effective communication in healthcare, mindfulness, physician coach, physician coaching, physician communication, physician fulfillment, work life balance
Tagged communication in healthcare, Joe Dispenza, Physician coaching, Physician fulfillment, relationships, work life balance
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Doctors Coaching Doctors - Helane Fronek, MD Coaching and Consulting 