-
Join 173 other subscribers
-
Recent Posts
-
Tag Archives: patient satisfaction
What’s Important Doesn’t Change
Rolf Benirschke, the former kicker for the San Diego Chargers Football Team and the speaker at the School of Medicine graduation today spoke quietly and made an impression on everyone there. As a long time patient, he acknowledged the faculty for having saved … Continue reading
When Doctors Have Time to Care
If you’ve visited a doctor recently, it’s likely that you’ve felt unseen and unheard. Sadly, “healthcare” is often dictated more by corporate requirements and a focus on the bottom line than by creating a healing interaction between doctors and patients. … Continue reading
How Can I Help YOU? Physician coaching looks at service.
Recently a friend interviewed a prospective employee for her practice. “How much would you like to be paid?” my friend asked. The woman told her and they agreed. In their next discussion, the prospective employee remarked that she would really need … Continue reading
Motivating Patients – a Physician Coach Brings Neuroscience to the Rescue!
As healthcare providers, we need to communicate with and motivate many different types of people each day. With some, we feel as if our communication is seamless. We say what we mean, and they understand and respond appropriately. With others, … Continue reading
The mysterious effects of what we say – a physician coach considers our intention and our patients’ experience
On a recent plane ride, I sat next to a man who told me his harrowing, near death story of remaining in a coma for weeks after suffering a catastrophic medical condition. Fortunately, due to excellent care and a dose of … Continue reading
Open Book Medicine – a physician coach recommends curiosity
Today was one of those days when I knew why I went into medicine. Among my new patients were two with complicated medical histories. One was treated by a physician and improved. But a second physician emphatically told her she should never have had the … Continue reading
Posted in building relationship with patients, effective communication in healthcare, honesty in medical care, physician coach, physician coaching, physician communication, physician fulfillment
Tagged Building relationship with patients, communication in healthcare, Danielle Ofri, patient satisfaction, physician, physician coach, Physician coaching, Physician fulfillment
Leave a comment
Medicine by Committee – physicians and patients creating solutions together
I recently filled in for a friend who teaches at a medical school. The curriculum that day focused on professional ethics and the power differential that usually exists between us and our patients. One student asked if physicians needed to … Continue reading
Being Persona Non Grata
Last week, I was a patient. I was brought to an exam room and interviewed by a friendly nurse with a great bedside manner. She introduced herself, showed her human side, and then left me alone in the room, with … Continue reading
Doctors Coaching Doctors - Helane Fronek, MD Coaching and Consulting 