Tag Archives: internal medicine

Let’s ASCEND to a more effective flow of communication with our patients. A physician coach shares a useful mnemonic

Communication, as they say, is a two-way street.  For several years, we have taught medical students the art of communication.  They learn to develop rapport with patients through eye contact, body language that conveys interest in what the patient is … Continue reading

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Beware the pedestal! Physician coaching may save you a painful fall

As healthcare providers, we see many types of people.  With each encounter, we want to establish rapport and build a relationship that will allow intimate and sometimes difficult conversations and will help our patient trust us enough to share their concerns … Continue reading

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How are we each good? A physician coach debunks “better”

There we sat: 32 accomplished professionals from around the world.  Physicians, human resource professionals, career counselors, organizational development specialists, coaches – even 3 police officers.  Each day of our recent training in the Myers-Briggs personality inventory assessment ended with a quiz.  As the … Continue reading

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Our perfect patients: how physicians can mold our practice to optimize everyone’s satisfaction

An internist recently shared a story about an elderly couple – both were her patients.  One day, the woman remarked, “I love you, because you tell me what you think.”  The doctor was flattered that her style was appreciated.  She felt … Continue reading

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Do-overs in the same barn

In, Blink, Malcolm Gladwell explains that we often make decisions in the blink of an eye. In fact, Gladwell shows us, we frequently form an opinion of people we meet within the first few seconds. This makes it important for … Continue reading

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