Category Archives: scanning

Just one thing

In the hilarious Billy Crystal movie, City Slickers, the old cowboy Curly tells Billy that each person has one thing that really gives their life meaning. Sometimes, it only takes one thing to make the difference between feeling lost and … Continue reading

Posted in building relationship with patients, effective communication in healthcare, first impressions, physician communication, scanning, Uncategorized

Avoiding the dreaded “door knob conversation”

We are all way too busy – so we prioritize. We put the most important things first and relegate the less important to any time we have left. We assume that our patients do the same. But, as my kids’ … Continue reading

Posted in patient agendas, physician communication, scanning