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Category Archives: building relationship with patients
Want a less stressful life? (Tough conversations made easy!)
Is there a situation in your life that drives you crazy? An employee who continues to do a poor job? A child, relative, or friend who acts in a way you have asked them to stop? A work or home … Continue reading
Taking time for good communication can save a knee – or more
For football enthusiasts, this season had some great moments and standout players. Russell Wilson of the Seahawks, and, of course, Robert Griffin III of the Redskins, who revived the franchise with his athletic abilities and leadership. But late in the … Continue reading
A National Day of Listening – Every Day
As I was driving to see a friend the Saturday after Thanksgiving, I turned on NPR to listen to my favorite show, Wait Wait…Don’t Tell Me! (check it out – hilarious and informative), and heard the newscaster announce that it … Continue reading
The power of empathy
I have the delight and privilege of watching (and, I hope, helping) medical students learn how to communicate effectively and efficiently with patients. These first year medical students, many of them only in their early 20’s, are suddenly face to … Continue reading
Moving past shame to bring our best selves
Recently, I’ve become intrigued by the work of Brené Brown, a Professor of Social Work at the University of Houston, who studies shame. (Check her out! brenebrown.com) Growing up in the Midwest in the 1950’s, I recall a lot of … Continue reading
Want greater skill? Try a moment of planning!
Yesterday was our daughter’s last day at home before she flew across the country to return to college. My mind was buzzing with the growing list of things that I didn’t want to forget to remind her about. So I … Continue reading
The gift of a “bad patient”
Yesterday I received a call from a friend – a truly brilliant person who takes great responsibility for everything in her life. She researches nutrition and eats only healthy foods, exercises regularly, works hard and studies to increase her value … Continue reading
The importance of vision – and of communicating it over and over again
As I watched the women’s gymnastics team perform last night in the Olympics, I noticed the focus and concentration on the faces of our young, determined athletes. They stood silently, about to begin, and I imagined that they were envisioning … Continue reading
How to revive the lost art of listening
They say that the loss of the sense of hearing is the most isolating of all possible sensory losses. Having watched sight-impaired people happily chatting with the companion who is helping them to cross a street, and then noticed the … Continue reading
Take Ownership in Your Communication
President George W. Bush wanted us to become an “ownership society.” While the idea that all Americans should own their own home didn’t work out as well as President Bush had intended, there is one arena in which ownership is … Continue reading