Tag Archives: Physician coaching

Pave the way – a big benefit for teammates and patients

Posted on June 25, 2012 by Helane Fronek

A medical assistant brings a patient into a room. Then, the physician enters. Perhaps a technician follows to perform a test. A nurse might be the last person the patient interacts with, explaining the treatment and followup plan. It can … Continue reading →

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There’s power in word placement

Posted on June 12, 2012 by Helane Fronek

Have you ever noticed that two people can hear the same words and have very different interpretations of what was said? We respond to our world on the basis of our experience and our expectations, so it’s not uncommon that … Continue reading →

Posted in building relationship with patients, effective communication in healthcare, physician communication, word placement | Tagged , | 1 Comment

Revel in, and don’t ignore, the richness of diversity

Posted on June 3, 2012 by Helane Fronek

Summer is here! For many of us, it’s a time of year when we travel and experience places and cultures that are different and exciting. As we see other parts of the country and the world, we are reminded that … Continue reading →

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