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Tag Archives: communication in healthcare
Moving past shame to bring our best selves
Recently, I’ve become intrigued by the work of Brené Brown, a Professor of Social Work at the University of Houston, who studies shame. (Check her out! brenebrown.com) Growing up in the Midwest in the 1950’s, I recall a lot of … Continue reading
Want greater skill? Try a moment of planning!
Yesterday was our daughter’s last day at home before she flew across the country to return to college. My mind was buzzing with the growing list of things that I didn’t want to forget to remind her about. So I … Continue reading
The gift of a “bad patient”
Yesterday I received a call from a friend – a truly brilliant person who takes great responsibility for everything in her life. She researches nutrition and eats only healthy foods, exercises regularly, works hard and studies to increase her value … Continue reading
The importance of vision – and of communicating it over and over again
As I watched the women’s gymnastics team perform last night in the Olympics, I noticed the focus and concentration on the faces of our young, determined athletes. They stood silently, about to begin, and I imagined that they were envisioning … Continue reading
How to revive the lost art of listening
They say that the loss of the sense of hearing is the most isolating of all possible sensory losses. Having watched sight-impaired people happily chatting with the companion who is helping them to cross a street, and then noticed the … Continue reading
Take Ownership in Your Communication
President George W. Bush wanted us to become an “ownership society.” While the idea that all Americans should own their own home didn’t work out as well as President Bush had intended, there is one arena in which ownership is … Continue reading
Resuscitate your difficult relationships
After presenting a talk on communication at a local hospital, I was approached by a wonderful, experienced Internist who asked about a situation that I don’t often encounter. He wondered what to do with patients who enter into contracts with … Continue reading
Pave the way – a big benefit for teammates and patients
A medical assistant brings a patient into a room. Then, the physician enters. Perhaps a technician follows to perform a test. A nurse might be the last person the patient interacts with, explaining the treatment and followup plan. It can … Continue reading
There’s power in word placement
Have you ever noticed that two people can hear the same words and have very different interpretations of what was said? We respond to our world on the basis of our experience and our expectations, so it’s not uncommon that … Continue reading
Revel in, and don’t ignore, the richness of diversity
Summer is here! For many of us, it’s a time of year when we travel and experience places and cultures that are different and exciting. As we see other parts of the country and the world, we are reminded that … Continue reading
Doctors Coaching Doctors - Helane Fronek, MD Coaching and Consulting 