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Category Archives: physician communication
Nipping it in the bud
Over the weekend I attended a terrific workshop on EFT, the “tapping technique” that has helped millions of people decrease pain and anxiety, change negative thought patterns, get over traumas, etc. In the beginning of the workshop, one attendee announced … Continue reading
What’s in a smile?
At a recent conference, I spoke about communication in the healthcare setting and suggested that the major premise of Malcolm Gladwell’s book, Blink, has a lot to tell us about how we interact with our patients. Gladwell provides data showing … Continue reading
Naming the fear – a simple way to reach our patients
Last week I saw a patient who was concerned that his post-treatment course wasn’t what he had anticipated. The pain he had originally was gone, but now he had a new pain that was interfering with his sleep. As I … Continue reading
Do-overs in the same barn
In, Blink, Malcolm Gladwell explains that we often make decisions in the blink of an eye. In fact, Gladwell shows us, we frequently form an opinion of people we meet within the first few seconds. This makes it important for … Continue reading
Lessons from a 5th grade history teacher
Yesterday I missed an opportunity to partner with my patient and engage her in the decision making for her treatment. I did what our kids’ 5th grade teacher warned them never to do – I assumed. I assumed that I … Continue reading
The only helpful comparison is the one we find inside
In a women’s group that I attend, our facilitator asked us to write down one word that represented each individual in the group. One of the women wrote that I was “together.” My immediate reaction was, “What? Who me?” I … Continue reading
What if we just don’t know?
Medicine is an inexact science. We diagnose two patients with the same disorder, treat them with the same therapy, and one recovers while the other one doesn’t. I’m sure we have all had that experience. Hard core “knowledge” that we … Continue reading
The Power and Perfection of No
I’m writing this post from Japan, a beautiful and cultured country. Excited about encountering such a different culture, I’ve read several guidebooks that describe the sights as well as the people of Japan. For centuries, the Japanese were not allowed … Continue reading
Seeing people for real
Last night, a friend shared a story that really struck me. A waitress approached a family of three sitting at a table in a diner and asked what they would like to eat. The little girl replied, “I’ll have a … Continue reading
The grace and gifts of no attachment
Tonight I had the opportunity to speak to a group of high school students who are interested in a career in healthcare. 100 students gather monthly to hear talks by local physicians about a variety of subjects – mine was … Continue reading
Doctors Coaching Doctors - Helane Fronek, MD Coaching and Consulting 