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Category Archives: effective communication in healthcare
Seeing people for real
Last night, a friend shared a story that really struck me. A waitress approached a family of three sitting at a table in a diner and asked what they would like to eat. The little girl replied, “I’ll have a … Continue reading
The grace and gifts of no attachment
Tonight I had the opportunity to speak to a group of high school students who are interested in a career in healthcare. 100 students gather monthly to hear talks by local physicians about a variety of subjects – mine was … Continue reading
Want a less stressful life? (Tough conversations made easy!)
Is there a situation in your life that drives you crazy? An employee who continues to do a poor job? A child, relative, or friend who acts in a way you have asked them to stop? A work or home … Continue reading
Taking time for good communication can save a knee – or more
For football enthusiasts, this season had some great moments and standout players. Russell Wilson of the Seahawks, and, of course, Robert Griffin III of the Redskins, who revived the franchise with his athletic abilities and leadership. But late in the … Continue reading
A National Day of Listening – Every Day
As I was driving to see a friend the Saturday after Thanksgiving, I turned on NPR to listen to my favorite show, Wait Wait…Don’t Tell Me! (check it out – hilarious and informative), and heard the newscaster announce that it … Continue reading
The power of empathy
I have the delight and privilege of watching (and, I hope, helping) medical students learn how to communicate effectively and efficiently with patients. These first year medical students, many of them only in their early 20’s, are suddenly face to … Continue reading
Moving past shame to bring our best selves
Recently, I’ve become intrigued by the work of Brené Brown, a Professor of Social Work at the University of Houston, who studies shame. (Check her out! brenebrown.com) Growing up in the Midwest in the 1950’s, I recall a lot of … Continue reading
Want greater skill? Try a moment of planning!
Yesterday was our daughter’s last day at home before she flew across the country to return to college. My mind was buzzing with the growing list of things that I didn’t want to forget to remind her about. So I … Continue reading
The gift of a “bad patient”
Yesterday I received a call from a friend – a truly brilliant person who takes great responsibility for everything in her life. She researches nutrition and eats only healthy foods, exercises regularly, works hard and studies to increase her value … Continue reading
The importance of vision – and of communicating it over and over again
As I watched the women’s gymnastics team perform last night in the Olympics, I noticed the focus and concentration on the faces of our young, determined athletes. They stood silently, about to begin, and I imagined that they were envisioning … Continue reading
Doctors Coaching Doctors - Helane Fronek, MD Coaching and Consulting 