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Author Archives: Helane Fronek
Angry patients? Don’t run and don’t hide.
During the holidays (aside from the crowds at the malls), most people are filled with generosity and kindness for those around them. But the reality is that anger is a frequent expression of fear and pain in our society. As … Continue reading
Posted in building relationship with patients, effective communication in healthcare, honesty in medical care, physician communication, Uncategorized
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“Begin with the end in mind”
Many years ago, a friend suggested that I read Stephen Covey’s The 7 Habits of Highly Effective People. I thought it was going to be another time management book – boy, was I wrong. Covey defines a habit as “the … Continue reading
Posted in physician coaching, physician fulfillment, physician work life balance, Uncategorized
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Looking for the perfect gift?
What most people really want in life is to be seen – really seen for who they are, the impacts they make, and the importance they have in our lives. Unfortunately, we live in a busy world in which our … Continue reading
Posted in building relationship with patients, effective communication in healthcare, physician fulfillment, Uncategorized
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The potency of hope
The holiday season brings many reminders of the power of belief, faith and hope. Unfortunately, we in the medical profession often focus so much on science that we forget how important these other factors can be in our patients’ healing. … Continue reading
Posted in building relationship with patients, effective communication in healthcare, honesty in medical care, physician communication, Uncategorized
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Doctors are teachers
The word doctor originates from the Latin verb, docēre, which means “to teach.” Much of our time is, in fact, spent teaching our patients about their condition, the treatments we offer, and how to stay healthy. Joanne Desmond, in Communicating … Continue reading
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What moved me today
In The Healer’s Art medical school elective (http://www.ishiprograms.org/programs/medical-educators-students/), we discuss the “3 question journal” in which we look back at our day and ask, “What surprised me today?” “What touched me today?” and “What moved me today?” As I contemplated … Continue reading
Posted in effective communication in healthcare, honesty in medical care, physician communication
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Your Own Personal Secret to Work-Life Balance
Physicians (as part of a societal trend) are increasingly focusing on trying to balance the many demanding aspects of their lives. Below is a recent column I wrote for Vein Magazine; the link to the pdf is at the bottom. … Continue reading
Posted in physician coaching, physician fulfillment, physician work life balance
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Introductions – easy to do, profound in their impact
Several months ago I accompanied my elderly relative to the emergency room. I sat in the room worrying as I wondered what might be causing his symptoms. Suddenly, a man entered the room and gruffly asked me, “how old is … Continue reading
Posted in building relationship with patients, effective communication in healthcare, first impressions, physician communication
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Changing behaviors…made easier
As physicians, we are the leaders of the healthcare team. And with medicine becoming more specialized, we depend increasingly on employees and consultants for their contributions. Unfortunately, it often seems that their vision doesn’t match ours and their behavior reflects … Continue reading
Posted in effective communication in healthcare, effective delegation, physician communication
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We’re in this together
When I was a resident, my father suffered a severe MI – 2000 miles away from where I was training. Worried and distraught, I approached our chief resident and asked for permission to fly home to be with my parents. … Continue reading
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